Charles & Keith, the go-to label for accessible designs that are on the cutting edge of fashion, enhances its omnichannel experience in India with the unveiling of a new ecommerce website, charleskeith.in on April 24th 2023.
With the launch of this exciting retail platform, consumers will now be able to shop more than 600 Charles & Keith products – including bags, shoes and sunglasses – online, anywhere and anytime.
This launch marks an important milestone for India: The new .com will be a key extension of the brand’s retail presence in the country, there are currently 24 Charles & Keith brick-and-mortar stores in the franchise market, across 10 cities, including Delhi and Mumbai. As a key player in the fashion industry, Charles & Keith is committed to bringing the latest trends and most fashion-forward designs to its consumers around the world through both its physical stores and online platforms that offer a first-class digital retail experience.
With the launch of the India ecommerce platform, consumers can look forward to exclusive online-only promotions.
To ensure that shopping on charleskeith.in is always a pleasure, customer service features on the website have been enhanced to provide more options for consumers who require assistance with their purchases. Shoppers can communicate with a dedicated help desk to resolve any issues they may have, either through a special phone service line or via email.
As all India orders will now be shipped out from the market directly, customers can also enjoy faster delivery and no shipping costs – there will also be no need to pay for import taxes. Consequently, return processes will also become faster and easier for domestic customers.